United Airlines reveals 10 key operational changes after man dragged off plane

Thursday Apr 27th, 2017


United Airlines today said it will implement 10 changes to its operational rules. The changes are being made in the wake of the forcible eviction of David Dao from United Express Flight 3411 on April 9. The specific changes and their expected implementation date are listed below:   United will limit use of law enforcement to safety and security issues only. (Implemented on April 12) United will not require customers already seated on the plane to give up their seats... [read more]